WhatsApp CRM SaaS

Run WhatsApp inbox, campaigns, templates, automation, OTP APIs, billing, and SaaS admin from one CRM.

WAMax CRM helps teams reply faster, organize contacts, launch template broadcasts, automate follow-ups, sell plans, manage branding, connect Meta, and expose developer-ready WhatsApp OTP APIs without a messy tool stack.

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24/7Webhook-ready inbox APIOTP developer portal MetaEmbedded signup AIInbox assistance

Complete workspace

Built for the real WhatsApp workflow your business, agents, developers, and Super Admin manage every day.

From the first lead message to template re-engagement, OTP verification, broadcast reporting, billing, and tenant controls, the product keeps customer records, conversations, campaigns, templates, developer access, and team actions in one place.

New add-on features

Sell more than basic chat. Add premium modules customers can actually pay for.

Package the CRM as a complete SaaS: AI assistance, lead capture, OTP APIs, payment checkout, automation, and white-label controls can all be positioned as high-value plan upgrades.

AI Inbox Add-on

Let agents draft replies, summarize customer intent, generate next actions, and keep the conversation moving without losing human control.

Plan-ready add-on

Lead Capture Add-on

Publish embeddable website forms, verify domains, store submissions, send email notifications, route leads, and create CRM contacts automatically.

Plan-ready add-on

WhatsApp OTP Add-on

Give developers a documented OTP API with applications, keys, verified domains, auth templates, webhooks, logs, and usage limits.

Plan-ready add-on

Payments Add-on

Activate Stripe or Razorpay, show checkout, confirm payment before plan activation, track invoices, and allow upgrades without downgrade confusion.

Plan-ready add-on

Automation Add-on

Create visual flows for messages, quick replies, templates, tags, webhooks, agents, segments, Google Sheets, and external APIs.

Plan-ready add-on

White Label Add-on

Control branding, logo, favicon, sidebar identity, public pages, SMTP, maintenance mode, and Super Admin tenant visibility.

Plan-ready add-on

Shared Omnichannel Inbox

Bring WhatsApp, customer context, assignments, internal notes, AI replies, media messages, service-window status, resolved state, search, and chat export into one clean queue.

Clean dashboard-ready UI
Workspace and role aware
Designed for repeated team use

Broadcast Campaign Builder

Create multi-step template campaigns, choose audiences, map variables, schedule or launch immediately, save drafts, and track sent, delivered, read, and failed results.

Clean dashboard-ready UI
Workspace and role aware
Designed for repeated team use

Template Marketplace & Builder

Import marketplace templates, create rich WhatsApp templates, upload media headers, add variables, submit to Meta, sync approval status, and reuse approved templates.

Clean dashboard-ready UI
Workspace and role aware
Designed for repeated team use

Daily operations

One panel for the workflows that usually get scattered across many tools.

WAMax CRM gives each role a focused surface: agents reply, managers broadcast, owners sell plans, developers integrate OTP, and Super Admin controls the platform.

Inbox Campaigns Templates

Inbox operations

Resolve/unresolve, search inside chats, export CSV, send media, add emojis, AI suggestions, notes, assignment, priority, and service-window handling.

Campaign operations

Draft campaigns, select audience, map variables, preview WhatsApp content, schedule launch, process queues, and track delivery outcomes.

Template operations

Create templates, add media headers, examples, quick replies, call-to-action buttons, sync Meta approval, and manage rejected/pending/approved status.

Admin operations

Configure plans, modules, gateways, SMTP, branding, AI provider, global Meta settings, tenants/users, payment records, and website leads.

Product modules

Everything already in the CRM, explained on the website.

Show visitors the same capabilities your panel offers: inbox, contacts, templates, broadcasts, automation, developer APIs, billing, branding, Meta setup, and Super Admin controls.

Contacts & Tags

CSV import, lead status, source, notes, tags, follow-up dates, and website contact capture.

Inbox & Media

Masked phone numbers, images, video, audio, documents, emoji replies, AI actions, and internal notes.

Templates

Marketplace cards, My Templates, approval badges, media header preview, variable examples, and Meta sync.

Broadcasts

Campaign list, draft save, stepper builder, audience targeting, queue processing, and status metrics.

Automation Builder

Visual flow builder with toolkit components, triggers, message nodes, tags, agents, APIs, and logs.

Developer OTP API

Applications, verified domains, API keys, OTP settings, auth templates, webhooks, logs, docs, and usage limits.

Billing & Plans

Razorpay/Stripe checkout, current plan, usage cards, invoices, upgrades, webhooks, and active-plan protection.

Super Admin

Users, plans/modules, payment gateways, AI providers, branding, Meta global settings, system SMTP, and maintenance mode.

Meta & WhatsApp Setup

Embedded signup, WABA connection, health sync, template sync, webhook subscription, and phone status.

Branding & Website

Logo, favicon, login/register pages, responsive landing, contact, privacy, terms, and deletion instructions.

How it works

A simple operating system for WhatsApp-led businesses and SaaS operators.

Keep setup, daily replies, campaigns, automation, OTP APIs, billing, and reporting connected so your team does not lose context between tools.

Connect

Connect WhatsApp with Meta Embedded Signup or manual Cloud API credentials, then verify webhook and phone health.

Organize

Import contacts, add tags, capture website leads, assign agents, and keep every lead record searchable.

Engage

Reply from inbox, send media, use AI assistance, send templates after the service window, and export conversations.

Automate

Build workflow automation with nodes for triggers, messages, templates, tags, agents, segments, APIs, and webhooks.

Broadcast

Launch template campaigns safely with recipient selection, variable mapping, schedule controls, drafts, and delivery status.

Measure

Review campaign delivery, billing usage, developer API logs, OTP usage, inbox activity, and customer follow-ups.

Sales teams

Capture WhatsApp leads from ads, qualify conversations, schedule follow-ups, and broadcast approved offers.

Support teams

Route customer questions, keep notes private to agents, resolve conversations, and prevent missed replies.

Developers

Add WhatsApp OTP APIs, domain verification, API keys, logs, webhooks, and per-plan limits to products and mobile apps.

Agencies

Manage client workspaces with branding, billing, templates, AI providers, payment gateways, and centralized Meta controls.

Launch ready

Built with the controls you need before taking a WhatsApp SaaS live.

Security, billing, messaging rules, domain verification, SMTP, logs, and admin controls are not afterthoughts. They are part of the product story and should be visible on the website.

HTTPS and headers API key controls Payment verification SMTP checks

Tenant isolation

Business scoped records for contacts, campaigns, templates, inbox, settings, and subscriptions.

Role controls

Super Admin, business owner, and agent views keep sensitive controls away from the wrong account.

Payment safety

Plans activate only after successful payment confirmation and webhook-backed status updates.

Messaging compliance

STOP/unsubscribe handling, service-window messaging, approved templates, and broadcast protections.

Developer controls

Verified domains, API key expiry, rate limits, whitelisted origins, and detailed API logs.

Operational checks

SMTP tests, domain verification rechecks, webhook health, template sync, and WhatsApp health screens.

Developers & SaaS controls

Offer more than a chat panel: include OTP APIs, webhooks, plan limits, and admin governance.

Developers can create apps, verify domains, generate API keys, configure OTP behavior, review logs, and read integration documentation. Super Admin can decide which plan gets API access, OTP access, test mode, webhooks, and retention.

Domain whitelist and TXT verification API keys by application and environment WhatsApp authentication templates for OTP Usage limits from Super Admin plans

Developer-ready stack

Send, verify, resend, status, and cancel OTP endpoints.

Verified domains and backend domain header support.

API logs with pagination and response status.

Status, verification, and failure webhooks.

Reporting

Readable dashboards without oversized numbers or noisy cards.

Track contacts, inbox activity, broadcasts, AI usage, OTP usage, plan limits, message delivery, invoices, subscriptions, and payment state with compact, practical screens.

Create Workspace

Plans

Start small and upgrade when your team grows.

These plans are loaded from Super Admin pricing, so the website always reflects the active plans configured in your database.

Free Trial

Free

100 contacts1 agents500 messages/month2 broadcastsNo templates3 automations10,000 AI tokens100 MB storage

WhatsApp Cloud API

AI assistant

OTP test mode

1 developer apps

2 API keys

100 OTP/day

1,000 OTP/month

20 OTP requests/min

3 OTP webhooks

30 days API logs

WhatsApp Inbox

Template Marketplace

My Templates

Broadcast Campaigns

Workflow Automation

Lead Capture

AI Assistant

Facebook Messenger

Choose Plan

Popular

Basic

₹1,499/mo

1,000 contacts3 agents5,000 messages/month10 broadcastsNo templates10 automations100,000 AI tokens1,000 MB storage

WhatsApp Cloud API

AI assistant

OTP test mode

1 developer apps

2 API keys

100 OTP/day

1,000 OTP/month

20 OTP requests/min

3 OTP webhooks

30 days API logs

WhatsApp Inbox

Template Marketplace

My Templates

Broadcast Campaigns

Workflow Automation

Lead Capture

AI Assistant

Facebook Messenger

Choose Plan

Pro

₹3,999/mo

10,000 contacts10 agents50,000 messages/month100 broadcastsNo templates100 automations1,000,000 AI tokens10,000 MB storage

WhatsApp Cloud API

AI assistant

OTP test mode

1 developer apps

2 API keys

100 OTP/day

1,000 OTP/month

20 OTP requests/min

3 OTP webhooks

30 days API logs

WhatsApp Inbox

Template Marketplace

My Templates

Broadcast Campaigns

Workflow Automation

Lead Capture

AI Assistant

Facebook Messenger

Choose Plan

Agency

₹11,999/mo

100,000 contacts50 agents250,000 messages/month1,000 broadcastsNo templates500 automations5,000,000 AI tokens100,000 MB storage

WhatsApp Cloud API

AI assistant

OTP test mode

1 developer apps

2 API keys

100 OTP/day

1,000 OTP/month

20 OTP requests/min

3 OTP webhooks

30 days API logs

WhatsApp Inbox

Template Marketplace

My Templates

Broadcast Campaigns

Workflow Automation

Lead Capture

AI Assistant

Facebook Messenger

Choose Plan

Custom Enterprise

₹79,999/mo

Unlimited contactsUnlimited agentsUnlimited messages/monthUnlimited broadcastsNo templatesUnlimited automationsUnlimited AI tokensUnlimited MB storage

WhatsApp Cloud API

AI assistant

OTP test mode

1 developer apps

2 API keys

100 OTP/day

1,000 OTP/month

20 OTP requests/min

3 OTP webhooks

30 days API logs

WhatsApp Inbox

Template Marketplace

My Templates

Broadcast Campaigns

Workflow Automation

Lead Capture

AI Assistant

Facebook Messenger

Choose Plan

FAQ

Common questions before going live.

What is WAMax CRM?

WAMax CRM is a WhatsApp-first SaaS CRM for shared inbox, contacts, broadcasts, templates, automation, billing, and admin controls.

Can each customer connect their own WhatsApp number?

Yes. Businesses can connect their own WhatsApp Business Account and phone number when Meta Embedded Signup or manual Cloud API setup is configured.

Can I send bulk WhatsApp messages?

Yes. Broadcast campaigns use approved WhatsApp templates and queue-safe sending so you can monitor sent, delivered, read, and failed messages.

What happens after the 24-hour service window closes?

Your team can send an approved template message to re-engage the customer, then continue the conversation when the customer replies.

Does it include AI?

Yes. Super Admin can manage the active AI provider centrally, and user accounts can use the enabled AI features inside inbox and template workflows.

Can contacts be imported?

Yes. Users can add contacts manually, upload CSV files, use tags, and keep lead status, source, notes, and follow-up dates.

Can I offer WhatsApp OTP APIs to my customers?

Yes. The developer portal includes applications, verified domains, API keys, OTP settings, authentication templates, logs, webhooks, usage limits, and documentation.

How does billing work?

Super Admin controls plans, modules, payment gateways, invoices, and plan limits. Users can purchase or upgrade through active Razorpay or Stripe gateways.

Can I customize branding?

Yes. Super Admin can manage logo, favicon, login logo, sidebar logo, colors, footer text, support details, and public website pages.

Is it responsive?

Yes. The website, auth pages, billing, templates, broadcast builder, inbox, and developer pages are designed to work across desktop, tablet, and mobile screens.

Do I need a Meta app?

For official WhatsApp Cloud API messaging, webhooks, templates, and Embedded Signup, you need valid Meta app and business configuration.

Need help choosing?

Tell us about your WhatsApp setup and we will help you plan the right flow.

Contact form submissions are saved as website leads in the CRM contact list.

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